Privacy Policy

Who We Are

We are Nõma Concept Store, located in Hazmieh, Lebanon. Our website is www.nomaconcept.net
We are committed to protecting your personal data and ensuring transparency about how we collect, use, and store your information.

Personal Data We Collect and Why

When you interact with Nõma Concept Store, either online or in-store, we may collect certain personal data to provide our products and services. This includes:

• Order information: Full name, delivery address, phone number, email address, and payment details (credit/debit card information).

• Customer service: Communication via phone, email, or contact forms.

• Website interactions: Data such as IP address, browser type, and cookies to improve site functionality and user experience.

We collect this data to:

1. Complete your orders and deliveries.

2. Communicate with you regarding your orders, promotions, and updates.

3. Provide customer support and resolve inquiries.

4. Improve the operation of our store and website.

5. Comply with legal obligations under Lebanese law.

Note: Payment card details are processed securely through our banking partners and are never stored by Nõma Concept Store.

Comments and Interactions

• When visitors leave comments or reviews, we collect the information provided in the comment form, along with IP addresses and browser details to prevent spam.

• Your profile picture (if any) associated with your comments may be publicly visible.

Media and Images

• If you upload images to our website, avoid including sensitive information such as embedded location data (EXIF GPS).

• Uploaded images may be visible to others and can be downloaded or shared.

Cookies

• We use cookies to improve your website experience, remember your preferences, and keep you logged in when applicable.

• Types of cookies we use:

  • Comment cookies: Save your name, email, and website for convenience (valid for 1 year).

  • Login cookies: Manage login sessions (valid for 2 days).

  • Preference cookies: Store display and user settings (valid up to 1 year).

• You can disable cookies in your browser settings, but this may affect website functionality.

Embedded Content From Other Websites

• Our website may include embedded content such as videos, images, or articles from third-party platforms.

• These platforms may collect data, use cookies, and track your interactions according to their own privacy policies.

Data Retention

• Comments and reviews are kept indefinitely for moderation and tracking purposes.

• Registered users’ information is stored in their profile and can be viewed, updated, or deleted at any time, except for the username.

• Personal data required for administrative, legal, or security purposes may be retained as necessary.

Your Rights

Under Lebanese law, you have the right to:

1. Access the personal data we hold about you.

2. Request the correction or update of your personal data.

3. Request deletion of your personal data, except where retention is legally required.

4. Withdraw consent for processing where applicable.

To exercise these rights, you can contact us via:
Email: info@nomaconcept.net
Phone: 00961 3 726 796

Data Security and Sharing

• Nõma Concept Store implements appropriate technical and organizational measures to protect your personal data.

• We do not sell, rent, or share your personal data with third parties except for:

  • Fulfillment of your order through logistics providers.

  • Legal requirements or official authorities.

Changes to This Policy

• We may update this Privacy Policy from time to time.

• Any changes will be communicated on our website with the effective date.