FAQ & Policy

You can access our full schedule directly on the NÕMA website or through our social media platforms. We update it weekly to ensure you always have the latest timings.

Yes, booking in advance is highly recommended but not mandatory, as our classes are intimate with limited spots. This ensures a personalized experience for every guest.

Our studio offers a curated mix of yoga, Reformer Pilates, barre Pilates, and specialty fitness workshops. Each class is designed to bring balance, energy, and flow into your lifestyle.

Absolutely. Our classes welcome all levels, and our instructors guide you with modifications to suit your personal needs and pace.

Yes, we provide one-on-one and small group private sessions upon request. This is ideal if you prefer a tailored experience.

On your first visit, you will be required to fill out the studio registration form. You can also fill out the registration form on our website.

Please make sure to arrive 5 minutes before your class is due to commence. Unfortunately, late arrivals will not be permitted to enter. If you are more than 5 minutes late, your space will be given to the first person on the waiting list.

To change or cancel a booking you must provide a minimum 6-hour notice for group classes & a 24-hour notice for private and semi-private sessions. We understand that unforeseen circumstances may prevent you from attending your class/session, however, it is vital for the good functioning of the studio, the instructors, and wait-listed clients, to apply this policy.

All of our packages have expiration dates, please check the policy on your purchased package. We do not offer refunds unless you are medically unfit to participate in our classes; medical certificates must be provided.

Packages cannot be refunded, transferred, or credited to either a future package or another client.

Clients may freeze their package according to the freeze allowance specified for each plan.

• Freezing must be requested in writing (via email or at the reception) before the package expiry date.
• Any freeze beyond the included allowance is subject to a fee of 10 USD per additional month.
• Drop in single class, 5 class pack, 1 & 5 private sessions are marked “Not Freezable” and cannot be frozen under any circumstances.
• Freezing is allowed only once per package duration and cannot be split into multiple periods.
• If the freeze request is not submitted on time, the package will continue as scheduled, and missed classes will not be compensated.

If you discover, or suspect, you are pregnant it is imperative that you advise our team before you commence another class. Pregnancy class is the only suitable program for pregnancy- regardless of the number of weeks'gestation. The remainder of your regular classes will be held in credit and could be utilized towards your pregnancy program or towards any program upon your return.

Kindly turn off mobile phones or put them on silent. If you are waiting for an emergency call, please keep your phone on vibrate mode and with you.

Personal items and shoes may be stored in the lockers. NÕMA is not responsible for lost or stolen items.

Comfortable workout clothing is recommended. Grip socks are required during all Reformer Pilates classes. Socks are not required for Yoga classes. Shoes may be required for some Fitness classes.